Ace77 Malaysia Platform Terms and Conditions of Use

To register and use the ace77 platform, you must meet all of the following eligibility requirements without exception. Falsifying registration information or concealing relevant facts is a serious violation of these Terms and may result in immediate account closure without any compensation.

• You must be at least 18 years old on the ace77 account registration date.
• You must be an individual with full legal capacity to enter into a binding contract.
• You are only permitted to register one account only per individual. Registering multiple accounts using the same name, phone number, email address, or payment method is strictly prohibited.
• You must play in your own personal capacity and not on behalf of any third party.
• You are responsible for ensuring that online gaming activity is permitted under the laws of the jurisdiction where you are located.
• All information provided during registration must be accurate, complete, and up to date. ace77 reserves the right to request identity verification (KYC) at any time.

The ace77 identity verification process (KYC) is straightforward and secure. You may be asked to submit documents such as your Malaysian identity card (MyKad), a recent bank statement, or proof of address to enable withdrawals and ensure your account's security. All submitted documents are handled with strict confidentiality in accordance with the ace77 Privacy Policy.

Ace77 supports a variety of deposit and withdrawal methods popular among Malaysian users, including DuitNow, FPX, local bank transfers, Touch 'n Go eWallet, GrabPay, and USDT. All financial transactions are processed through fully secure and encrypted channels.

Deposit Terms:

• The minimum deposit is as specified on the ace77 platform deposit page and is subject to change from time to time.
• All deposits must be made using a payment method registered in the same name as the account holder. Third-party deposits are not accepted.
• Ace77 does not charge any processing fees for deposits; however, payment service providers may apply their own charges.
• Deposits credited to an account are final and cannot be reversed except in cases of confirmed technical error.

Withdrawal Terms:

• Withdrawals are processed within 15 to 60 minutes depending on the chosen payment method and the time the request is made.
• The first withdrawal from an account may require identity document verification (KYC) before approval for security purposes.
• Ace77 reserves the right to suspend withdrawals pending the completion of an investigation if any suspicious activity is detected on the account.
• Any bonus received must meet the specified wagering (rollover) requirements before the associated winnings can be withdrawn.
• Daily and weekly withdrawal limits apply according to membership tier and account verification status. Detailed information is available in the Deposits section of the ace77 platform.

All games available on the ace77 platform — including Live Casino, slot games, sports betting, and table games — are subject to the following general rules as well as the specific rules for each game displayed on the platform.

• All games use an independently verified Random Number Generator (RNG) to ensure that game outcomes are fully random and fair.
• Any attempt to manipulate, hack, or exploit technical vulnerabilities in any game is strictly prohibited and may result in immediate account closure.
• Using automated software, bots, scripts, or any technical tools to play is a serious violation of these Terms.
• The outcome of all games is final. Any wins or losses arising from RNG results or live casino dealer decisions cannot be disputed on purely technical grounds.
• In the event of a technical disruption during gameplay, ace77 will resolve any disputes based on stored server records and the outcome will be communicated within 24 hours.
• Players are responsible for understanding the rules of each game before placing bets. Lack of knowledge of the rules cannot be used as grounds to dispute a result.

Ace77 offers its members a variety of attractive bonuses and promotions from time to time. All bonuses and promotions are subject to wagering (rollover) requirements specified for each individual offer. Failure to meet these requirements before making a withdrawal will result in the relevant bonus being automatically forfeited.

• Each bonus has its own wagering requirements clearly stated in the relevant promotion terms. Please review the promotion terms before accepting any bonus.
• Bonuses are only eligible to be credited to accounts that have completed identity verification (KYC) successfully.
• Only one bonus can be active at a time unless otherwise stated in the relevant promotion's terms.
• Ace77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice; however, bonuses already credited to active accounts will be honoured.
• Any attempt to abuse the bonus system through hedging, bonus cycling, or other fraudulent tactics will result in bonus cancellation and account closure.
• For cashback and loyalty bonus programs, calculations are based on net losses within the defined period and will be automatically credited according to the set schedule.

The security of your ace77 account is a shared responsibility. The ace77 platform uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account, however certain key responsibilities rest with the user.

• You are solely responsible for keeping your ace77 account password and login details confidential. Do not share this information with anyone, including ace77 staff.
• Ace77 will never ask for your password via email, live chat, or any other communication channel.
• Any activity carried out using your login credentials is your sole responsibility unless you have reported loss of access to the ace77 support team before that activity occurred.
• Enable the Two-Factor Authentication (2FA) function available in your account settings for an additional layer of protection.
• Report any suspicious activity on your account to the ace77 support team immediately via live chat, available 24 hours a day.
• Ace77 reserves the right to temporarily lock an account if our security detection system identifies unusual login activity, in order to protect your funds.

Ace77 cares about the well-being of every player. We believe that online gaming should be an enjoyable form of entertainment and not a source of stress or financial difficulty. For this reason, ace77 provides a range of self-control tools available to all members.

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your financial capacity in your account settings.
• Loss Limit: You can set a maximum loss limit for a specific time period to control your gaming spending.
• Play Time Limit: Set time reminders and session limits to ensure you always stay aware of the time spent on the platform.
• Self-Exclusion: If you feel that gaming is starting to have a negative impact on your life, you may voluntarily apply for self-exclusion for a set period or permanently.
• Self-Assessment Test: Use the assessment tools available on the Responsible Gaming to honestly assess your gaming habits.

If you or someone you know needs help with unhealthy gaming habits, please contact the ace77 support team or refer to available professional support resources. ace77 is committed to working with organizations that support mental health and responsible gaming in Malaysia.

Ace77 reserves the right to suspend or terminate a user's account under certain circumstances. Likewise, users may close their own account at any time by contacting our support team.

• Violation of any part of these Terms and Conditions may result in account suspension or termination without prior notice.
• Failed age verification — where a user is proven to be under 18 years of age — will result in immediate account closure and all wins will be voided.
• Fraudulent activity, money laundering, use of false identity, or any other illegal activity will be reported to the relevant authorities.
• If your account is terminated for reasons not arising from a breach of these Terms, your remaining account balance will be returned to you once the investigation and verification are completed within 7 business days.
• You may request voluntary account closure at any time by contacting ace77 customer support via live chat. Requests will be processed within 24 hours.

Ace77 makes every effort to ensure the platform operates without interruption at all times. However, there are liability limitations that all users of this platform should understand.

• Ace77 is not liable for any indirect, consequential, or unforeseen losses incurred by users arising from the use of or inability to use this platform.
• Ace77 makes no guarantee that the platform will operate without interruption, errors, or technical faults at all times, although we strive to achieve 99.9% uptime.
• Users are solely responsible for their gaming decisions. Gambling involves real financial risk and ace77 is not liable for any losses incurred while playing.
• Content on the ace77 platform is provided for entertainment purposes only and must not be interpreted as financial advice or a guarantee of wins in any form.

Ace77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. It is the user's responsibility to review this page periodically to stay informed of the latest terms in effect.

• Amendments to these Terms take effect immediately upon being published on the ace77 platform unless otherwise stated.
• Continued use of the ace77 platform following any amendments is considered your acceptance of the updated terms.
• These Terms and Conditions are governed by the laws of the jurisdiction in which ace77 holds its licence. Any dispute that cannot be resolved through mutual discussion will be referred to an agreed arbitration body.
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the ace77 support team via live chat, available 24 hours a day, 7 days a week. We are ready to help clarify any part of the terms that is unclear to you.